Customer Testimonials

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DealerRater Mar 14, 2024

Excelente atención al cliente, más allá del tiempo de espera se esmeran en que como clientes tengamos una respuesta sobre lo que deseamos comprar, la mayoría habla inglés pero todos están dispuestos a ayudar. Debo dejar este comentario en español porque se que hay personas que piensan que es difícil, repito hay personas que hablan español y pueden ayudar en tu orientación a la compra. Buena oferta y excelente auto

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DealerRater Jan 6, 2024

very nice friendly staff , Patrick my car sales men was amazing. great place to buy a car would recommend.

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DealerRater Jul 18, 2023

The sales staff was very friendly. They answered all my questions about the vehicle. And they kept in contact with me.

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DealerRater Jul 3, 2023

This is the 3rd vehicle we have purchased from Action Nissan and each experience gets better & better. We drove an 1.5hrs to make our purchase and plan to continue doing business with Action Nissan in the future. Our salesman, Marshall, internet marketer, Prosperity, and the gentleman who completed all of our financial and legal documents were all very professional and made are overall experience fast & great!

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DealerRater Jun 20, 2023

I went in looking for a Pathfinder Rock Creek, and I left with it! Josh helped me out and made sure I got what I wanted. The buying process was quick and efficient.

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DealerRater May 2, 2023

Perfect Jerry was straight up with the whole experience. I will be back if Jerry West is there for sure

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DealerRater Feb 2, 2023

After a not so nice interaction at another dealership up in the area where we live, we called Action Nissan at 5:00PM and discussed numbers posted on their web page. They confirmed the numbers were accurate. We made an appointment and went out their at 7:15 PM that night, Discussed the vehicle in question, they evaluated our trade, gave us another 1000 dollars more than the other dealer offered and almost two thousand dollars off MSRP plus the loyalty rebate Nissan was offering. They were Fair, Fast, Extremely Courteous. I felt like the salesman (Anthony) listened to us, presented what we were ...

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DealerRater Dec 1, 2022

I had an incredible experience buying my car through Action Nissan! Jose Gonzalez is a literal angel and did everything possible to get me the car I wanted for a great deal. He, along with management, were kind, patient, and honest. I appreciate them so much! So excited about my new car!

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DealerRater Nov 16, 2022

Action Nissan treated me great, I was able to make a deal over the phone with Dalton so that there were no surprises when I got there and I was given a fair trade in value for my truck. Daniel was very courteous and knowledgeable, took care of me, showed me around the dealership and made my first appointment for service. Krishan in finance was fast and efficient. Great experience.

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DealerRater Sep 17, 2022

Words can not express the guidance I received from the Nissan Team! Josh, Dersim & Long….I am still able to communicate with this team if I need to ask a question about my beautiful black Loaded SL4WD Nissan 2022 Pathfinder today! I am a Returning customer and was recommend by my best friend on the 2022 Pathfinders! Had to check out this car! Doesn’t get better than this! Pleased with price of my car and my Nissan Xterra trade…i was a happy woman. By the way, the Xterra I traded was purchased new and never had any issues ...

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DealerRater Jul 14, 2022

Honest dealership who will not price gauge the customer! Eager to help the customer have a pleasant experience.

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DealerRater Jul 3, 2022

AJ and Richard were so good so helpful keep up the good work guys 👍🏼and they were cheerful

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DealerRater Jun 30, 2022

We just purchased a new car at Action Nissan. We live in Illinois and completed the paperwork electronically. The process was smooth with no surprises. The staff was very knowledgeable, patient and helpful. Krishan, Susan and Nicholas were very professional and respectful. This was the easiest process of buying a new car that we have experienced. Matt, the general manager runs a top notch dealership while maintaining rigorous standards. Thank you all for the pleasant experience.

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DealerRater May 28, 2022

Just wanted to say thanks for the great welcoming, customer service and communication that Hugo always provides my family when servicing our vehicles. We appreciate the professionalism and commitment to the high levels of service. He is an asset to your dealership and one of the reasons you have our loyalty.

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DealerRater May 8, 2022

Pleasant and professional staff. We enjoyed our time and visit while purchasing our new Murano. Very good experience!

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DealerRater May 1, 2022

Josh Baker and George made the whole car buying experience top notch ! Smiles and laughs ! Great guys and very helpful and knowledgeable. I would 100% recommend working with these 2 guys when purchasing a car !

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DealerRater Jan 13, 2022

Excellent service. Josh Baker was our salesman and he was very helpful and knowledgeable when it came to the 2021 Rouge we bought. George Vasquez helped finance and was extremely knowledgeable when it came to saving us some money. George was awesome and so was Josh so if you can’t find Josh, George can take care of all your needs!

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DealerRater Jul 21, 2021

Needed security lug nuts removed. They removed the lug nuts in a manner that made me feel like they were doing it for a friend.

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DealerRater May 30, 2021

Great dealership! Was looking for a replacement vehicle and with the current vehicle shortage that was a challenge. Found what we wanted and contacted Action Nissan about their inventory. Being out of state we couldn’t get there right away but they did as promised and held it for us until we could get there. From the General Manager down everyone was very helpful and honest. Our sales representative (Krishan) was great in providing information and updates about the process. Would definitely buy from them again!

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DealerRater Apr 24, 2021

Taiwan Hamilton was the best. He worked with us. He stayed and helped us through all dealings. He understood and cares very much about his customers. Way to go. We need more people that cares about his job the way that Taiwan does. He really cares. He goes beyond of what he needs to, so that his customers are taken care of. Awesome job.

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DealerRater Dec 7, 2020

We went to buy a car and had Katherine as our sales person. She was excellent, friendly, and made the process very easy!! Fred was also there to help us out and we couldn’t have asked for more! He was also very friendly and fun to be around!

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DealerRater Aug 7, 2020

When I went in to go buy a car, Katherine was our salesperson and gave us an excellent experience. She was very friendly and seem very excited to help us get a car. I loved my experience at Nissan because of her and wouldn’t recommend anyone else but her !!

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DealerRater May 6, 2020

Everything was great start to finish. Heather was open and honest. She was so helpful. This was a great buying experience. I can not say enough good things about Heather and this dealership. I will be back and have referred all my friends and family to go see her.

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DealerRater Mar 10, 2020

I must say I had a awesome salesman by the name of Tim Campbell, he was honest about everything and told me exactly what was going on and broke everything down to me, a very straight forward guy. I will recommend him to anybody in need of a car without good credit. He didn't make me feel less of a person due to my credit score or anything an all around good salesman

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DealerRater Nov 12, 2019

The personnel, especially the salesperson, made it a pretty pleasant experience. He was courteous, personable, patient and attentive to my needs. All were pretty fantastic.

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DealerRater Jul 31, 2019

My first car buying experience was a nightmare. My second go around I visited Action Nissan and they made my car buying experience a dream come true. Love my new ride perfect for me and my family thank you Action Nissan.

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DealerRater Mar 1, 2019

Alicia is the best thing about the place! She makes sure to take care of the customers when some other employees did not. She goes above and beyond.

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DealerRater Feb 7, 2019

Both Cole Nabors and Jason Polk were outstanding in their interaction with my wife and I during the entire sales process. I am especially indebted to Jason Polk, Gen. Sales Mgr. , who was receptive to our concerns about the excessive APR% that I was charged for financing thru NMAC. He provided us with an alternative solution to the contractual issue of adjusting the APR%. I was satisfied with Action Nissan providing a Pre-Paid Services Program from 2/1/2019 -2/1/2021 to bridge the cost difference between the 5.75% APR and a lower House APR% . Action Nissan is fortunate to have such senior employees who ...

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DealerRater Oct 10, 2018

I was looking for a new truck and ended up purchasing a 2018 Nissan Frontier. I have nothing but good things to say about everyone that works there. They are all friendly and very professional. They told me they would send me floor mats and they arrived in a timely manner. I would recommend them to any one looking at a Nissan vehicle.

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DealerRater Oct 5, 2018

I recently bought a Nissan Rogue from salesman Ed Ryan. Right of the bat I knew he was going to be a straight shooter. He was honest and knew his stuff. The entire experience was positive from the moment I walked in the doors. I would highly recommend buying a vehicle from Action Nissan and make sure you ask for Ed. He will ensure you get the best deal!

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DealerRater Jul 26, 2018

Hello Nashville. You are very lucky to have Ed Ryan as a salesman at Action Nissan. We looked for a particular Armada Platinum from Virginia to Georgia and finally found it at Action Nissan through the Internet. That is where we met Ed Ryan, Program Coordinator for Action Nissan. Although new to Action Nissan in June, Ed helped us cut through the many discount offers that had enough restrictions that would confuse a Philadelphia lawyer. In the end we had a deal which far surpassed anything we could find in a 350-mile radius. That is correct, we drove 350 miles from ...

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DealerRater Jun 29, 2018

Dear Action Nissan Management I want to tell you what an (outstanding) customer focus employee you have in Ashley Myers. I was traveling from South Carolina to Nashville, TN to pick up my grandson. My CVT (transmission) gave out while in Nashville. My 2010 Nissan Murano was purchased from Carmax not Action Nissan. I came to Action Nissan service just in hopes i could be helped. Ashley assisted me right away with almost not wait time. She asked fact finding questions about what i was experiencing with my car she then did the research to find out that CVT part was ...

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DealerRater Jun 14, 2018

Jason Polk bent over backwards to give me everything I wanted in a vehicle. I received great customer service throughout the process. The truck had a scratch on the rear bumper, and Jason replaced the entire bumper at no charge. He even threw in a free set of front tinted windows. If you want a great deal on a truck or any other vehicle, go see my friends at Action Nissan!

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DealerRater Apr 13, 2018

I can't say enough about this place! They bought my old car, hooked me up with a BEAUTIFUL BRAND NEW ROGUE with a payment plan perfect for me, and I was in and out quicker than I thoughy! They treated me like family! The lobby area for waiting was clean and comfy, plus snacks! The manager Clint and salesmen Derek and Dustin were amazing. We were joking and having so much fun! I have already recommended the dealership to all my friends. Thank you so much Derek and Dustin YOU ROCK!!! #RogueLife #ActionNissan I LOVE YOU GUYS!

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DealerRater Apr 2, 2018

I would like to say our salesman Robert Gaddy was an awesome salesman, very knowledgeable and compassionate about what he does. He also made sure that the vehicle of choice was a good fit for myself and family. Did an outstanding job from beginning to end. THANK YOU ROBERT!

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DealerRater Feb 14, 2018

Gracias a mi amigo denis y jovany por mi nuevo altima 2018 con mi w7 lo consegui gracias Se lo recomiendo amigos saludos cuidense 2018

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DealerRater Feb 11, 2018

I work from 5:am to 4:pm. Hard to get to work. With out a car. The Service Center, Ashley, took care of me. Made sure I’m able to get to work by 5:am. They kept my car an fix it and also gave me an oil change an oil filter change to. My rear camera been given me problems an Ashley had fix in no time and I feel she dose a good job. Keep me in the loop then other deals don’t. She highly Intelligent. She also a good trooper who goes out of her way to ...

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DealerRater Feb 10, 2018

Me parecio todo bien muy amable el muchacho que me atendio y muy Professional también se los recomiendo visitar a nissan tienen buenos precios también.

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DealerRater Feb 9, 2018

Heather and Tim helped me find an affordable, dependable car for my teenage daughter. They made the car buying experience stress free and easy . Really knowledgeable and extremely helpful. If you’re in the market Call Heather Fowler and Tim! They are truly the best in the field.

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DealerRater Feb 9, 2018

What can I say..Heather Fowler and Tim Campbell are the absolute best in their field. Not only are they professional, they are very knowledgeable and made me feel right at home. If you are looking for a great car buying experience, call Heather and Tim. Thanks again for all your help!

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DealerRater Feb 9, 2018

Heather and Tim helped my 18 year old daughter buy her first car. They made the experience amazing. Really knowledge and extremely helpful. If you’re in the market don’t waste time going anywhere else. Thank you Hearher & Tim see y’all in a Year and a half for daughter #2

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DealerRater Sep 1, 2017

I would like to express my gratitude to Serg and Luis! The day that I walked on the lot I was literally in tears as I had totaled my car. I was actually in a rental car. I was approached by Serg whom assured me that he was there to help. The process was very professional from the point of sales (Serg) to the finance process (Luis). I drove off the lot in a 2015 Nissan Altima!! HECK YEA!! Totally great service and may I add Serg and Luis are totally HOT!!! I would definitely recommend Serg and Luis to anyone ...

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DealerRater Aug 12, 2017

I was looking for a used Altima and this dealership had several I was looking at. I inquired about them and was contacted by Nelly Karapetyan, and let me just tell you, this young lady is what a car dealer should strive to be. She was extremely knowledgeable, very friendly, and absolutely looked out for me and what I was wanting. What she isn't is pushy, high pressure, or any of the other negative things usually associated with car dealers. She did such a good job for me that I bought a car and on top of that, felt ...

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DealerRater Aug 2, 2017

Everyone at Action was so personable and nice. Natalie was so helpful. She showed us many cars, and worked with us to find exactly what I liked, color and car wise. She was very knowledgeable about the cars and the perks they had. It was a great experience from the time we walked in the door till we left. If you need a new car you should go see Natalie.

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DealerRater Jul 15, 2017

I had an amazing experience! Jeremiah was excellent! He helped me through the whole process from choosing the right car to finding out what worked best for me due to my credit. I had so many questions and he answered them all with a great attitude. He really cares about his customers and goes above and beyond when helping them choose the right car. He was very honest and took very good care of me. Thank you all so much! I had a wonderful experience and I'm in love with my new car.

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DealerRater Jul 10, 2017

Jermaine and Serg were great! Jermaine helped me find the right car for me as soon as I walked in and was very patient with me as I took my time to look at all of the best options. They helped me find the best option financially, economically and to fit my needs. They were very friendly and gave me financial advice on buying my first car new and for future business. I have never had a good experience when it comes to car sales until I went to Action Nissan and worked with these guys. Highly recommended! Another gentleman ...

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DealerRater Jun 20, 2017

My husband recently purchased a Honda Ridgeline from this dealer and I will say that our sales woman was freaking AMAZING!! She went above and beyond, no pressure with the purchase.. overall wonderful experience. If you in the market for a new/used vehicle request Nelly Karapetyan is your girl!! She wont steer you wrong and you will laugh the whole time you are there. Our experience was so enjoyable with Nelly that my daughter has also gone to het to purchase her first car. We have owned the car less than 48 hours and the service engine light came on, ...

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DealerRater Jun 18, 2017

I have to say at first it was a nightmare,, car broke down the first day I got it,, my salesman got my car towed backed to Nissan for me and kept in touch with me the first few days,, but only to tell me he didn't know anything...And the service department was none existent... I had to get a manager involved (Jason Watts) and when I did it was go time!! He did everything in his power to get my car back to me and the warranty covered all repair expenses,,thank you again Jason and thank ...

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DealerRater Jun 12, 2017

I met Tim Campbell for the first time when looking for a Pathfinder.. Tim was so patient with me as this was my first car to purchase by myself...Tim wasn't pushy at all...He made buying a car so much easier for me, he was a gentleman who seem to put his customers first.. Thank you Tim for taking care of me.... Kim J...

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DealerRater May 20, 2017

I had been chatting with Tim about a new Altima lease for a couple weeks, and I had some time today to come into Action Nissan. I was really impressed with his approach to the entire process, and I appreciated his honesty and transparency. I would be very comfortable sending someone that doesn't necessarily enjoy visiting the dealer to him based on his integrity - he didn't push me in the process or try to get me to spend more than I had planned. Great experience overall!

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DealerRater Apr 12, 2017

Buying the least expensive (read, lowest profit margin) car in the Nissan line might create a level of indifference on the part of the sales staff...not so at Action Nissan. We purchased a Versa Note from Dennis Turcios, and the service was absolutely fantastic! Dennis' personal brand of professionalism made it a delightful experience. When a minor glitch surfaced days after the sale, Dennis/Action Nissan, made things right proving that even when you're buying a low end vehicle, customer service is a high priority!

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DealerRater Mar 31, 2017

I just bought my new Nissan Rogue here. Brady was our salesman, and he is the best. I have looked many places, and when I went to Action Nissan and talked to Brady I knew I would buy my car from him, but I was short on time, so I told him I would be back, and I did. He found me exactly what I wanted, and treated us so special. He was wonderful! Please keep him around. He's a real sweetheart. Thank you Brady for everything!! Also, everyone there was wonderful!

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DealerRater Oct 26, 2016

This was my first new car I have ever bought and I had a great experience at Action Nissan. LaTarsha was very helpful and was a good salesperson to work with, and very patient. Luis made the financial process quick and simple (and made us laugh). He even got me a great deal on oil changes for my new car for the next 5 year. This is a relief to me because now I can keep up with them promptly and know that I will always be well taken care of by the Nissan staff anywhere I go. I would definitely ...

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DealerRater Oct 8, 2016

My sales rep was LaTarsha and she is great to work with. She worked hard with finance to get the best approval rate. She made me and my family feel comfortable about our new car purchase. I would recommend contacting her. Thank you! Cheryl

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DealerRater Sep 28, 2016

Dealership helped make buying exerience a joy. All employees wrere curteous and very freindly. When the exact car I wanted was not quite perfect, they helped me find another better car and helped me find the right price and worked with me with very little hassel.

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DealerRater Sep 28, 2016

Kay and Luis were very helpful. Customer Service masters. Very enjoyable experience. I would recommend this dealership to anyone. Thanks for all your help guys.

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DealerRater Sep 26, 2016

KZ WAS VERY KIND AND GREAT TO WORK WITH. HE ANSWERED ALL QUESTIONS, VERY HELPFUL. ATMOSPHERE WAS PLEASANT AND EVERYONE WAS FRIENDLY. VERY SATISFIED AND WILL RECOMMEND TO OTHERS.

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DealerRater Sep 25, 2016

Absolutely love Action Nissan! Great customer service! My salesman helped me every step of the way! Love my brand new 2016 Nissan Altima. Great job Nissan

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DealerRater Sep 6, 2016

Shopped around at several dealerships was pleased with Action. Had a great salesman Justin Sanders would recomend him to anyone. He was very nice never rude like some of the dealers I experienced on other lots.

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DealerRater Sep 5, 2016

I keep going back even though there are 3 Nissan dealers closer to my home. Great selection, best prices and they work hard to get you the best deal possible,

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DealerRater Sep 5, 2016

I had a great experience at Action Nissan! J.R. was very helpful from the moment I arrived to the moment I pulled off the lot in my brand new Altima! Oh and Luis made my paperwork process prompt and informative. Thanks to J.R and Luis and the entire action Nissan team for providing such outstanding customer service and satisfaction!

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DealerRater Sep 4, 2016

Overall, the purchasing experience was enjoyable. Our greeter in the lot was very friendly (even though she knew we had an appointment with another sales associate). She immediately got us in contact with our saleswoman. Her name was Ms. Latarsha Bailey and was very friendly / professional. She listened to our requests and acted timely / accurately. She definitely made the buying experience less stressful and with minimal haggling. She definitely went beyond the requirements of her job description. Ms. Bailey's supervisor (Srjan) was also professional. Our finance manager (Ms. Amanda Rose) was equally impressive. It is so nice to see ...

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DealerRater Sep 3, 2016

Just bought my car yesterday, so don't have a lot to say about the car itself, but do want to comment on my salesman, Justin Sanders, who I found to be excellent. He was knowledgeable, personable and not your typical salesman. I so appreciated no pushy sales pitch! Luis Chacon in finance was also a pleasure to work with and too, was very knowledgeable and personable.

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DealerRater Sep 1, 2016

I had a very pleasant buying experience with Action Nissan. My salesman was Jeremiah Petty. There was no pushy sales pitch & I wasn't there for hours trying to make a deal. Even the finance manager, Jorge was great to work with; and on top of it all, I love my new car! I would definitely refer my friends and family to visit your dealership.

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DealerRater Aug 29, 2016

The customer service was exceptional. Justin was the sales representative. He was knowledgeable and straight forward. He waited patiently as I made up my mind.

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DealerRater Aug 29, 2016

The purchase of our 2016 Rogue is the 5th Nissan purchase of our family. The purchase has been the most memorable and enjoyable of all our purchases. Patrick Cox made the whole event a pleasure. He shared a lot of information about our purchase process and made our decisions a lot easier. Patrick was such a joy to work with. Luis Chacon made the paperwork so easy, thorough, and quick. We had completed our research on the vehicle we wanted and Patrick provided it with all the options we wanted and below the price we expected to pay. Patrick is the ...

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DealerRater Aug 24, 2016

Purchased a 2016 Nissan Murana Platinum. I am very pleased with the service I received & the willingness & commitment of Justin (salesman) to ensure all of my wants were met. Justin & Jorge were awesome!

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DealerRater Aug 23, 2016

Emily Bunce and Louis (sorry didn't get your last name) are the best I have had the pleasure of dealing with when it comes to car buying. I told them I was pressed for time, and they did not waste one minute of my time. Emily took 2 quick trips to her managers and got the price down to where we were happy. Louis, out of respect of my time, only briefly introduced us to some great offers from Nissan, and did not try to pressure into buying anything we weren't ready to buy. I bought 2 vehicles here since 2012, ...

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DealerRater Aug 14, 2016

This was the EASIEST purchase I have ever made from start to finish and I have always hated the new car buying experience with a passion! I had made an appointment with KZ and was treated respectfully and like I was one of his best friends! I had been nervous because this was the first time I'd purchased a brand new car in many, many years due to tight finances and several bad experiences I'd had with dealerships and salesmen. KZ put me at ease immediately and made me feel welcome. George in the finance department spoke to ...

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DealerRater Aug 13, 2016

I did my homework ahead of time and knew I wanted a pathfinder platinum. Action nissan had a special going on for a $10,000 discount! I figured when I got to the dealership they would have excuses why the discount wasn't legit but to my excitement it was ans we purchased that day. The staff were all friendly,knowledgeable, and courteous.

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DealerRater Aug 10, 2016

Great experience overall! I came in a second time after looking at the pathfinders in hopes of making a purchase. I needed to be in a certain range but my credit application didn't reveal the news I hoped for. At that point I told them where I needed to be and headed home with my family. I was prepared to move on but I received a call from Serg at action Nissan. He had worked the numbers out almost exactly where I needed to be with a great rate! It was refreshing to have a dealership advocate that way ...

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DealerRater Aug 8, 2016

We purchase a 2016 Maxima from KZ and had the best experience we have ever had in a dealership. Everyone was so friendly and went above and beyond to make sure we would be happy with our purchase. They were very informative and transparent on the deal, and they didn't pressure or push us in any way. It was overall a truly great experience from beginning to end. Thank you!

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DealerRater Aug 7, 2016

I purchased a 2017 Nissan Maxima from Nissan Thompson Lande Nasville Tennessee.My salesperson Darcy was very professional,friendly and courteous.She worked deligently to find the greatest deal for me.Her boss George was also very easy to work with.

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DealerRater Aug 6, 2016

Salesperson and others provided great customer service. From the time I arrived, everyone was courteous and professional. They were able to answer all of my questions and I left with the vehicle I actually wanted.

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DealerRater Aug 1, 2016

This was the best experience I had at a car lot. They work with you and did not pressure you into something you con't afford.

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DealerRater Jul 31, 2016

Great experience from start to finish. My wife had been shopping for a Rogue on-line for several weeks and found that Action Nissan had the best inventory with good discounts. We inquired on-line about a specific stock # and set an appointment. When we arrived at the dealership we met Patrick and Emily both made our purchase very enjoyable and stress free. I highly recommend them!

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DealerRater Jul 29, 2016

I came in looking for a used vehicle and left with a brand new Nissan Sentra! Patrick and Luis made me feel confident threw the whole process! I couldn't have got any better people to work with!! Thank you both for everything!!

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DealerRater Jul 27, 2016

I had been looking at purchasing a new Nissan for months. Action Nissan had the best price online and they backed it up at the dealership. They listened to what I needed and wanted and helped me find the right vehicle for the price I could afford.

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DealerRater Jul 19, 2016

Easy to deal with and super friendly. Very impressed with how kind and courteous the staff was. KZ went above and beyond as a sells man. Very well pleased!

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